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To Australia’s healthcare heroes, we say thank you. To show our appreciation, Optus is proud to waive postpaid mobile access charges for 3 months.

T&C: Eligible Optus customers will be able to apply for this waiver online until 30 April 2020. For more information and to check eligibility visit optus.com.au/coronavirus-support

Coronavirus Support

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Lisa Baker
Kate Grieves
Mel Bullock
Kimberly Hall
Shrey Khanna
In these extraordinary times we are more connected than ever. #togetherathome #connectus
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Vicki Mannion
Amanda Bass
Neil Wray
Due to COVID-19 impacts on our Customer Care team, we can only respond to critical enquiries at the moment.

Our focus is on keeping all of our customers connected during this time, so we are prioritising customers with the following issues:

• You can’t make or receive calls
• You don’t have a working internet connection or are concerned about being disconnected
• You are experiencing...
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Renu Tiwari
Zaman Hassan
Michelle M Smith
Albert Tsen
Jess Simons
Our focus is keeping Australians safe and connected. We have Customer Care Teams based in Australia, the Philippines and India. The teams in India and the Philippines have been impacted by social distancing measures introduced into those countries.

We want to ensure any critical or immediate connection or service issues have priority. We therefore ask for your support in limiting service...
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Anton King
Wayne Holdway
David Moore
Harz Dee M
Meshivi Campbell
UPDATE: Our Customer Care team might not be able to get to your call during this unprecedented time.

Messaging is a better way to reach us. You can get help 24x7 at optus.com.au/livechat.

Please bear with us, we’re doing everything we can to help you as quickly as possible.
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Jade Humphrey
Myra Gillett
Bron Saggus
Tieu Phuong Quach
Leanne Buck Van Meel
New Government restrictions in the Philippines today due to COVID-19 have impacted the availability of our Customer Care team, which means we may not be able to take your call. Please bear with us.

We’re committed to keeping you connected. Our teams in other locations are available to answer urgent enquiries and help those that need it most, such as if you’re unable to use your service.
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Zane Hazelman - Morettes
Larissa Tyas
Kris S. Elizalde
Shara L Turner
Aaron Beniston
Optus will be providing additional mobile data to our customers to stay connected during April in response to the COVID-19 virus. ‬

‪More info here: [ Optus.com.au Link ]

Media Releases - Optus Media Centre

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Martin Brown
Polly Green
Cassie Smith
Kristy Lee
Sarah Hair
As if we needed another reason to love Elton, now he hosts his own show on Beats Radio 1. Read our review on Optus HYPE.

Read it all on Optus HYPE

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The Optus Green Shoots Grants program for small business is open and taking applications.

Optus is committed to helping small businesses affected by bushfires. Learn more and apply today.

Optus Green Shoots Grants

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Sha N. Nicholls
Reiner Schuster
Billy Cupino
Jean Blesle
Mary Priskas
Samsung's Galaxy S20 Ultra 5G is set to change the phone photography game, but does that make it your next must have phone?

The definitive Galaxy S20 Ultra 5G review

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Ben Harrison
Anne Svare
Andrew Bergfelds
Troy Kailahi
Soumya Prasanth