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COVID-19 Travel Update: We know you are concerned about your trips, and we’re so sorry you’ve had difficulty making adjustments. We’re working hard to update our systems. If you are travelling between now and 30 April, you can cancel your trip here.

Cancellation Request

expedia.com.au
15 likes / 51 comments

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Linda Patmore
Damion Sharp
Kylie Rose Burovanov
Anna-Maria Wynn
Tanya Telford
The worst travel agency. Do not book with Expedia, they are con artist of the highest. I've cancelled my trip to Asia due to Covid-19 and our Hotel had approved and sent a confirmation email to me to refund. I've been calling Expedia 8 times to chase my refund since 31 January 2020 when it was approved by the hotel and spent many hours on hold to speak to their team. Everytime I called they...
0 likes / 0 comments
FRUSTRATED!!!

Your email staff do not have the proper training to understand the application of your Hotel Price Guarantee where both the original booking and the lower price are both with EXPEDIA.

If both the original booking and the attempted lower price booking are both on EXPEDIA and are to be made with the same discount code (MASTERAU10) then your staff should not be citing the T&Cs re...
0 likes / 1 comments

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Expedia
useless call service centre, been on to them since 29 Jan re a flight schedule change by airline, the first response was I have to change my flight date, I advised them no.. the airline has another flight that day which has a stopover but will still connect to my later flight, that was 2 weeks ago, got onto them again 1 week later as no reply so i advised to cancel ticket I will rebook...
0 likes / 1 comments

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Expedia
Hi Expedia can you confirm receipt of this message and next steps. I messaged nearly 24 hours ago with the reference regarding the statements you required and you have yet to acknowledge it. This needs to be sorted as a matter of urgency. Currently we have been waiting SIX MONTHS for a refund. Surely that some kind of record for atrocious service?
0 likes / 1 comments

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Rachel Norton
Expedia, with the high number of calls expected due to the Corona Virus in China affecting thousands of travellers i would have thought that you would have put on extra call operators to manager the demand. Expedia partners don't have time time be on hold all day. 40 minutes and still on hold, not good enough.
3 likes / 1 comments

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Expedia
What a terrible service!

On the 25th of Jan my friends and I decided to call expedia to EXTEND our stay in the current hotel we were in Melbourne, instead of the operator doing as we have requested he booked the NEXT DAY instead.

On 26th the hotel pointed the mistake made by Expedia which we contacted IMMEDIATELY to fix this mistake but nothing was done, and now after almost 3 weeks and...
2 likes / 1 comments

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Expedia
On 26 of January, me and 4 more friends decided to get one night accomodation in North Bank Apartments in Melbourne, Australia. Everything was ok, until I decided to contact the Expedia member and request to EXTEND one more day at that apartment, the payment/confirmation was done via phone, very quickly. The things became weird when during a short trip around Melbourne someone from the Hotel...
1 likes / 3 comments

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Wellington Silva
Expedia
Expedia
#Expedia #cathay I Have booked through Expedia for cathay pacific, cathey clearly says re-routing and rescheduling charges for hong kong have been waived off, but Expedia says it is not aware of any such information and says its not possible, then, when we spoon feed them all the information from the cathay pacific website, they agree that it can be done, but still don't want help to re-route...
1 likes / 1 comments

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Expedia
As a long time customer I asking you to explain why you are doing business with illegal Israeli settlements in occupied Gaza ?

UN lists 112 firms linked to Israeli settlements

bbc.com
0 likes / 0 comments